Table of Contents
Basic Info
To change your personal information like your first and last name or your email, make the relevant changes in the corresponding boxes providing this information under this section.
When you change your email, a verification email will be sent to your new email address.
In this section, you can also set/change your Continent/Country and/or your City/Zone and Language.
The list of the available languages is the following:
- Danish
- Dutch
- Finnish
- French
- French (CA)
- German
- Italian
- Japanese
- Norwegian
- Portuguese
- Portuguese (BR)
- Russian
- Swedish
- Turkish
- Vietnamese
Clicking “Save” will upload the changes to your account.
Notifications
Here you can enable or disable the option of notifying you by email when a device goes offline. Whenever a player is offline, i.e. not connected to our server, you will get an initial notification email in 5 hours and the second one in 24 hours if the issue has not been resolved by then.
Also, you can choose to enable or disable the option of receiving an email notification if you are logged in from another location.
Clicking “Save” will upload the changes to your account.
Password
In this section, you can change your current password to a new one.
Clicking “Save” will make the changes to your account.
Two Factor
Two-step verification or two-step authentication is a method of confirming a user’s claimed identity by utilizing something they know (password) and a second factor other than something they have or something they are. An example of a second step is the user repeating back something that was sent to them through an out-of-band mechanism. Or the second step might be a 6-digit number generated by an app that is common to the user and the authentication system.
Let’s get started then to show you how to enable this feature.
First of all, download an authenticator app. You can download an Authenticator app based on the mobile/laptop device that you will use to pair with your account.
- Google Authenticator for iOS
- Google Authenticator for Android
- Microsoft Authenticator for Windows Mobile
- WinAuth for PC/Laptop
- Google Authenticator for Browser
- or any two-factor authentication application
After downloading one of the aforementioned Authenticator apps, please follow the below steps:
- Login to your Account and go to “My User Profile“
- Click the “Two Factor” tab
- When you enable the Two Factor Authentication, a QR Code will be generated with a Secret Key.
- If you have a camera, you can scan the QR code, and you will get a new 6-digit code.
- If you don’t have a camera for scanning the code, use the Secret key with your Authenticator app.
- When you click the “Save” button, a new window will pop up. Enter the 6-digit code that has been generated from the app you have installed on your PC/Laptop/Browser/Cell Phone and click OK.
If the procedure is successful, you will see a relevant message, and your Two-factor Authentication app is ready to use.
Besides, even if the procedure fails, don’t be afraid of locking yourself out. Two Factor Authentication will not be enabled.