Remotely access your player by using SSH

Last updated on June 5th, 2024

Step-by-step procedure

A player based on Raspberry Pi
⚠️This section is available only for players based on Raspberry Pi. For other player types, this section won’t be displayed at all.

  1. Download and Install Putty or a similar SSH program.
  2. In your player’s Advanced Security settings, enable the “Allow SSH on the LAN” option and click “Save. “
  3. Wait for the player to finish the Configuration first. An active message, “Configuring,” will be displayed on the bottom right side of your screen.
  4. When this message disappears, continue with the steps below.
  5. To find the IP of your device:
    1. Log in to your Account.
    2. Go to the Screens Section and click on the “edit” button.
    3. Go to the “Status” tab and locate the IP of your device.

Example Image with dummy settings:

We use the Putty program, a free and open-source terminal emulator, serial console, and network file transfer application for this example. It supports several network protocols, including SCP, SSH, and Telnet.

  • Type the IP of your device, as shown below.
  • Click Open to gain remote access.
  • Then, in the request, login as “user” and press Enter on your keyboard.
  • The Player’s SSH password will be requested. The password can be found in the Portal, under the Screens Section, by clicking the “Advanced –> Security tab”.
  • Type the password prompted as “Wifi Wizard / Remote Support Password”.
      Hashed password If the password is of this form “*****”, the password is hashed for security reasons. Do not copy-paste this text. You have to type the not-hashed password that you set earlier.
    • ⚠️If you do not remember the password you have set, retype it and click “Save.” The player needs to be Online to get the new password. You will notice a Configuring message at the bottom of your screen. After that message disappears, try to SSH the device again with your new password.
  • Upon completing this, you should see the image below.
  • Type sudo and any command and fill out the same password again.