Lock-Down Player [Enterprise Plan only]

Table of Contents

A player based on Raspberry Pi

⚠️This section is available only for players based on Raspberry Pi. For other player types, this section won’t be displayed at all

By locking down the player, the below options will be disabled on your player’s settings:

Warning!
Before locking down your player, make sure that you have read the below information. Many configuration options will be disabled and you will need to have physical access to the player in order to unlock it.

    • Disabling SSH and firewall TCP Port 22
    • Disabling the VPN support connection option
    • Disabling the firewall reconfiguration option
    • Disabling CHANGING the Customization Script
    • Disabling CHANGING the Custom Power Script
    • Disabling remotely CHANGING all player’s SSH support passwords

    How to unlock the Player

    When deactivating this feature, a deactivation file is produced for each device affected and emailed to the Account Admins only. The deactivation file must be written on a USB flash drive. While the player is off, you need to plug in the USB flash drive with the deactivation file on the player’s USB ports, then start the boot-up sequence for the lockdown setting to be deactivated. Reflashing the device will not do anything.

    The deactivation file will be in this format (unlock_Player’s-IDScreen-ID ) to know which file to use on which player.

    Example:

    • Player’s-ID= 12345
    • Screen-ID= abc1234

    The unlock file that will be produced upon disabling the Lock-Down feature on that player will be named:

    • unlock_12345abc1234